AI Integration

Put AI to work inside the software you already use

Azure OpenAI, document automation and AI in your ERP or CRM, built by a US software company that has been writing business software since 2009.

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AI Integration Services for Your Business Applications

Most companies don't need a new AI platform. They need the systems they already run (an ERP, a CRM, a customer portal, an HR or accounting app) to read documents, answer questions and handle routine steps on their own. That is what AI integration is: connecting AI models such as Azure OpenAI, OpenAI's GPT models or Google Gemini to your existing applications, data and workflows, so the work happens where your team already works.

SharpQuest is a custom software development company in Michigan. We have built and maintained business applications on Microsoft .NET and Azure since 2009, so we start from your systems and your process, not from the model. We pick the use case with the clearest payback, prove it in a short pilot, then build it into your application with the security, logging and human review a production system needs.

Pilot
2+ weeks, on your own documents or data
Full integration
8+ weeks, depending on scope
Your data
Not used to train the models (Azure OpenAI). HIPAA BAA available.
Team
US-based, delivered from Michigan

Our AI Integration Services

Azure OpenAI Integration

Add GPT models to your applications through Microsoft Azure, in your Azure subscription or ours, without your data being used to train the models. Summaries, drafting, search and question answering inside your own app.

Azure OpenAI integration →

AI Document Processing

Automate the documents your team keys in by hand: invoices, purchase orders, resumes, patient forms, certificates of insurance, or any other document type. Built on dQuest.ai, our document AI platform.

AI document processing →

AI Integration for ERP and Business Software

Bring AI into your custom ERP, Dynamics 365 Sales, SAP S/4HANA, Oracle or Salesforce: data entry from documents, exception alerts, plain-English questions about your data.

AI for your ERP →

Chat With Your Documents

An assistant that answers questions from your own policies, manuals and contracts, and shows which document each answer came from. Part of dQuest.ai.

dquest.ai ↗

Image Recognition and OCR

Read text from photos and scans, and analyze images with Azure AI Vision.

Speech to Text and Text to Speech

Transcribe calls and voice notes into your applications, or give them a voice, with Azure AI Speech.

Where AI Pays Off First

Four problems we hear most. If one sounds familiar, that is usually the right first pilot.

The problemYour team re-types data from PDFs and emails.
What AI doesAI reads the document, pulls out the fields and fills them into your system; a person checks only what the AI isn't sure about.
The problemAnswers are buried in documents nobody has time to read.
What AI doesAn assistant over your own files answers in seconds and cites the source.
The problemYour ERP holds the data, but getting answers needs a report request.
What AI doesLet people ask in plain English and get the numbers back, within the permissions they already have.
The problemAn AI pilot worked as a demo but never reached production.
What AI doesWe build it into the real application, with logging, error handling and a review step.

See It Working

One client project, four demos anyone can try, and the AI we run on our own site.

Client project

IntelliBee, Inc.

IntelliBee uses dQuest.ai to read candidate resumes and feed the data into their applicant tracking system. We had it running within a week.

250-400resumes a week
1 weekto go live
Read about AI document processing →
Sample resume
  • Name
  • Address
  • Email
  • Phone Number
  • LinkedIn URL
  • GitHub URL
  • Education Degree
  • Degree Year
  • University
  • Primary Skills
  • Current Company
Try it on the Showcase page Upload a sample and see the extracted data in about 2 minutes.

We use it ourselves

Our careers page reads an uploaded resume with Azure OpenAI and fills in the job application for the candidate. See the careers page

dQuest.ai

Our own platform for AI document processing and chat with your documents, with a free plan to try. Document projects start from working software, not from scratch. Visit dquest.ai ↗

What Our Clients Say

Your Data Stays Yours

The first question every buyer asks, and the one the big AI agencies don't answer on their pages.

Not used for training

With Azure OpenAI, our default, Microsoft states your prompts and outputs aren't used to train the models and aren't shared with OpenAI.

Your subscription or ours

It runs in your Azure subscription or in ours. In yours, your IT owns the network; we set up Key Vault, AI Search and the API calls.

Your own model account

Prefer OpenAI or Google Gemini? We connect to your own account, under that provider's business terms.

HIPAA BAA

We sign HIPAA Business Associate Agreements, and we sign your NDA before you share details.

How AI Integration Works

  1. Free

    Discovery

    We look at your process, systems and documents, and pick 1-2 use cases with a clear payback.

  2. 2+ weeks

    Pilot

    A working version on your real documents or data, so you see accuracy and time saved before committing more.

  3. 8+ weeks

    Integration

    We connect it to your ERP, CRM, portal, database or file storage through APIs or code changes, with single sign-on and role-based access.

  4. Before launch

    Human review and testing

    Confidence thresholds send uncertain results to a person; we test against real cases.

  5. Ongoing

    Launch and support

    We monitor results and tune prompts and rules as your documents change.

Why Choose SharpQuest for AI Integration

We integrate, not just prototype

Business applications since 2009, including custom ERP and manufacturing systems. Connecting the model safely to the system of record is the real work.

Microsoft stack, your choice of model

.NET, Azure, SQL Server and Dynamics 365. Member of the Microsoft AI Cloud Partner Program.

Our own product

dQuest.ai is our document AI platform, so document projects start from working software.

Human in the loop by design

AI handles the volume; people verify the exceptions. Nothing important posts without a rule or a person allowing it.

US-based team in Michigan

Projects are run and delivered from Michigan, in your time zone.

AI Support Plans

After launch, AI needs looking after: models get retired, documents change. Plans are monthly and cumulative.

Essential

10 hours / month
Response within 2 business days
  • Bug fixes
  • Minor configuration updates
  • Security and maintenance updates
  • Email support

Premium

40 hours / month
Same day during business hours, highest priority
  • Everything in Professional
  • Dedicated account oversight
  • Monthly review meetings
  • Technical roadmap guidance

AI Integration FAQs

What is AI integration?

AI integration means connecting AI models to the software and data you already use, so tasks like reading documents, answering questions or classifying requests happen inside your existing applications. You don't replace your systems; you add AI to them through APIs or code changes.

How much does AI integration cost?

It depends on the number of use cases, the systems we connect to, and how much review and reporting you need. We start with a pilot scoped to one use case, so you see results on your own data before you invest further. For document processing, dQuest.ai has a free Community plan and a Pilot plan. Model usage (Azure OpenAI, OpenAI or Gemini) is billed by the provider and can run on your own account.

How long does an AI integration project take?

A pilot on one use case takes 2 weeks or more, depending on scope. A full integration with an ERP or other system of record takes 8 weeks or more, depending on how many systems and document types are involved.

Is our data used to train the AI?

Not with our default setup. We use Azure OpenAI unless you choose otherwise, and Microsoft states that your prompts and outputs aren't used to train the models and aren't shared with OpenAI. It can run in your own Azure subscription or in ours. If you prefer OpenAI or Google Gemini, we connect to your own account with that provider, and its terms for business API data apply.

Which AI models and platforms do you use?

Azure OpenAI by default, and OpenAI or Google Gemini when you prefer them, with Azure AI services (AI Search, Vision, Speech) around them. You can link your own model account. We choose per use case on accuracy, cost and where your data must stay.

Can you add AI to our existing ERP or CRM?

Yes. We add AI inside custom ERPs whose source code we can change, and we work with Dynamics 365 Sales, SAP S/4HANA (custom AI solutions alongside it), Oracle (database or APIs) and Salesforce (Apex triggers and APIs). See AI integration for ERP.

How accurate is it, and what happens when the AI is wrong?

Accuracy depends on document quality and how varied the inputs are, so we measure it on your own data during the pilot. Each result carries a confidence level; low-confidence results go to a person to check before anything is saved.

Do we need our own data scientists?

No. You need someone who knows the process and can review results during the pilot. We handle the models, prompts, integration and testing.

What support do you provide after launch?

We monitor accuracy and errors, adjust prompts and rules when your documents or processes change, and update the integration when models are retired or replaced. Support comes in three monthly plans:

  • Essential: 10 hours a month, response within 2 business days; bug fixes, minor configuration changes, security and maintenance updates, email support.
  • Professional: 20 hours a month, response by the next business day, priority support; adds minor enhancements, application maintenance and a monthly support review.
  • Premium: 40 hours a month, same-day response during business hours, highest priority; adds dedicated account oversight, monthly review meetings and technical roadmap guidance.
Do you only work with companies in Michigan?

No. Our team is in Michigan, and we work with companies across the US.

Find out where AI fits in your business

Tell us about the process that takes the most manual work. We'll show you what AI can do with it, using your own documents, in a free consultation.

  • Attach a sample document and we'll run it through dQuest.ai before the call
  • We sign your NDA before you share details
  • After you send it, you can book a 30-minute call straight away
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